Cancellation and Refund Policy:
To help our customers and guarantee their satisfaction with every purchase made, Naturals Garden has placed a Cancellation Policy, which declares that any purchase may be cancelled within 24 hours of placing that order.
Same Day Delivery category and products marked by our team under special discount or clearance category do not fall under the Cancellation Policy, hence, no cancellations will be considered.
To qualify for your right of cancellation under the Cancellation Policy, you must inform our support team by means of a clear statement:
- By email: sales.naturalsgarden@gmail.com
If the product received is different from the one showed on our website, or is not up to your expectations, please feel free to contact our support team and place your complain through the e-mail mentioned above. Our team will examine the issue and take the right decision.
Refund Policy
As per our Refund Policy, we regret to inform, that delivered and accepted orders by customer will not be refunded by Naturals Garden.
In case you feel the order is not as per your invoice, please contact our support team immediately on the same day of delivery